IT Administrator

Perth, Melbourne desirable (other States will be considered)

FULL TIME

Desired attributes of the candidate

  • Relevant qualifications in IT field for ex: Bachelors in Engineering /Computer Science/Network Systems/Information Systems
  • Relevant Certifications for Ex: MCSA, CCNA, ITIL V4, Prince 2
  • Experience in relevant field : Desktop/Infrastructure/Applications Support
  • Take ownership of tasks and see to the end of the task
  • Customer Support/Service Experience

Responsibilities

  • Provide support assistance to customers’ queries submitted via phone and email, utilising remote access technologies.
  • Onsite Visits to customers’ sites for ad hoc, regular maintenance or project based functions.
  • Escalation of more technical issues to Senior Technical Team to assist with resolutions
  • Utilising the Jira Service Desk ticketing system
  • Diagnosing and resolving desktop, server and network problems
  • Liaising with third party service providers for problem diagnosis and rectification
TO APPLY

Please email:
leela.kalagara@millenniumsg.com

  • your name
  • phone number
  • your resume or a summary of your experience relevant to this role.